Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Quick Overview
What We Collect
- • Contact information (name, email, phone)
- • Service preferences and location
- • Usage data and analytics
- • Device and browser information
How We Use It
- • Provide and improve our services
- • Communicate about your requests
- • Send updates and marketing (with consent)
- • Ensure security and prevent fraud
1. Information We Collect
Information You Provide
When you join our waitlist or use our services, you may provide:
- • Personal Information: Name, email address, phone number
- • Location Information: ZIP code, city, general location
- • Service Preferences: Types of services you're interested in
- • Property Information: Property type, size, special requirements
- • Business Information: For service providers - business details, certifications
Information We Collect Automatically
- • Usage Data: How you interact with our website and services
- • Device Information: Browser type, operating system, device identifiers
- • Log Data: IP address, access times, pages viewed
- • Cookies and Tracking: As described in our Cookie Policy below
2. How We Use Your Information
Service Delivery
- • Process your waitlist registration
- • Match you with suitable service providers
- • Facilitate bookings and payments
- • Provide customer support
Communication
- • Send service updates and notifications
- • Respond to your inquiries
- • Share important account information
- • Marketing communications (with consent)
Improvement & Analytics
- • Analyze usage patterns and trends
- • Improve our platform and services
- • Develop new features
- • Conduct research and analytics
Legal & Security
- • Comply with legal obligations
- • Prevent fraud and abuse
- • Protect user safety
- • Enforce our terms of service
3. Cookie Policy
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through our cookie banner.
Essential Cookies
Required for the website to function properly. These cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our website.
Marketing Cookies
Used to track visitors across websites for advertising purposes.
Functional Cookies
Enable enhanced functionality and personalization features.
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share information in these limited circumstances:
- • Service Providers: Trusted third parties who help us operate our platform
- • Business Partners: Verified professionals in our network (with your consent)
- • Legal Requirements: When required by law or to protect rights and safety
- • Business Transfers: In case of merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your information:
- • SSL/TLS encryption for data transmission
- • Secure data storage with access controls
- • Regular security audits and updates
- • Employee training on data protection
- • Multi-factor authentication
- • Data backup and recovery systems
- • Incident response procedures
- • Compliance with security standards
6. Your Rights
You have the following rights regarding your personal information:
- • Access: Request a copy of your data
- • Correction: Update inaccurate information
- • Deletion: Request deletion of your data
- • Portability: Receive your data in a portable format
- • Restriction: Limit how we process your data
- • Objection: Object to certain types of processing
- • Withdrawal: Withdraw consent at any time
- • Complaint: File a complaint with authorities
7. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy:
- • Account Data: While your account is active and for 2 years after closure
- • Transaction Records: 7 years for legal and tax purposes
- • Marketing Data: Until you unsubscribe or object
- • Analytics Data: Aggregated data may be retained indefinitely
8. Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:
123 Tech Street
San Francisco, CA 94105
United States
9. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- • Posting the updated policy on our website
- • Sending you an email notification
- • Displaying a prominent notice on our platform
- • Updating the "Last Updated" date at the top of this policy
Thank you for trusting Whodu with your information. We're committed to protecting your privacy.
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